How can I book a lodge?
Either through this website using our secure booking system, by phoning me (Heather) on 07824 553779 or by emailing me on email@example.com.
How much deposit do we need to pay to secure our stay?
25% of the total amount.
When is the balance for our stay due?
The balance is due exactly 8 weeks prior to arrival.
How can we pay for our stay?
You can pay with a debit or credit card at the time of booking. Bank transfers can be arranged for bookings made over the phone or for email enquiries.
Can I pay the deposit on one card and the balance on another?
Yes, as long as the card holder gives permission.
Are bedding and towels provided?
Yes, all linen and towels are provided for the full occupancy of the property. However, you will need to bring swimming pool towels, we do request that you do not use the lodge towels at the facilities.
Are dogs allowed in the lodges?
Each individual lodge listing indicates whether pets are allowed. Please note there are some properties that do not accept pets.
Do all lodges provide Wi-Fi?
Each individual lodge listing indicates whether there is Wi-Fi in the property. For the lodges that do not provide Wi-Fi there is free Wi-Fi in the swimming pool hall during opening hours.
Is there mobile phone reception?
With being in the middle of the beautiful Lake District countryside, mobile phone reception can be poorer in certain areas including at Neaum Crag. However, we do have a payphone on-site in the pool hall building.
What are the Swimming pool hall opening hours?
9am-9:30pm 7 days a week during the main season.
The pool hall will be closed from 15th November to 1st March each year.
Do you have an on-site shop?
There is Co-op convenience store in Chapel Stile only 2 miles up the road, or Ambleside is only 3 miles away with a larger range of shops.
Do you allow supermarket deliveries?
Yes, before 9pm.
Where’s the nearest pub?
The Talbot Bar, part of the Skelwith Bridge Hotel, is only a 5 minute walk from Neaum Crag Estate.
The Britannia in Elterwater is a 30-45 minute walk.
Is there a local bus services?
Yes, Stagecoach 516 at Skelwith Bridge, just a 5 minute walk from Neaum Crag Estate.
Do you have a laundry on site?
Yes, we have a coin operated washer and dryer.
What time is check in check out?
Check in is 3pm and check out is 10am.
Is there recycling on site?
Yes, we have a recycling hub in the for plastic, paper, cardboard cans and glass. It’s located in the centre of the estate next to the pool hall.
We have friends coming to visit, will there be spare parking for them?
Yes, most lodges accommodate two cars outside. Additional parking can be found near the pool hall or at the large gravelled area at the top of the estate.